Free Expert Audit of Your Guest Reviews

See what guests are saying between the lines and identify your team’s hidden training needs.

You already read your reviews…

Maybe even use dashboards. But most tools can’t tell you what to train and how to fix recurring issues.

Two women in a professional setting reviewing documents, one holding a folder labeled 'February,' standing near a man seated at a desk.
A man in a light blazer helps a woman seated at a computer in an office with other employees working at computers. Shelves with bags and a printer are in the background.

WHAT YOU’LL GET

We analyse your 10 most recent reviews and send you a short customized report identifying:

  • Item description

BONUS OFFERED THIS AUGUST ONLY

Service Observation Checklist

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    track what’s happening on the floor during live service

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    identify specific gaps in teams behaviour, timing, or procedures

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    see where staff deviate from brand standards or training

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    capture small issues before they become guest frustrations

a great tool to monitor trends over time & align observations with your Guest Feedback Audit results

Request Your Free Guest Reviews Audit

ONLY 10 FREE SLOTS AVAILABLE PER MONTH

I offer only 10 free audits to connect with properties who are serious about improving team performance — and want an outside perspective before investing in structured training

Modern bedroom with green textured walls, white bedding, decorative pillows, a sunburst mirror, a potted plant, a sliding door with curtain, and a view into the living area with a dining table, chairs, and a wall-mounted TV.

How It Works

  1. Provide a few details and your company’s key online reviews channel

  2. Submit the form

  3. Get your personalized report to your inbox in 3 working days

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Make training work like it should