Service Health Check
This quick self-assessment helps you identify what’s working well and where service gaps might be hiding in your operation. It’s designed for team leaders and managers who want to maintain consistent standards and guest satisfaction across shifts and teams.
How to Use It.
Step 1
Complete the quiz on behalf of your department or venue — it only takes a few minutes.
Step 2
Be as honest as possible; the goal is to identify training opportunities, not to score “perfect.”
Step 3
Once submitted, you’ll receive a personalized Service Health Check Summary, highlighting your key strengths and improvement areas.