Welcome to the free preview of your Members Hub.
TOOLS & RESOURCES LIBRARY
Your complete collection of training and operational tools — designed to save time, strengthen consistency, and support confident teams.
Hospitality Insights
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access here
Training Tools
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Service Confidence Booster
10 real-life scenarios for role play (Front Office and F&B teams)
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Digital Facilitator Guide
Problem Handling series: The Art Of Apologizing
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The rule of Acknowledgement
Short video-lesson for your team explaining how to make guests feel welcomed and recognized
Operations & Leadership support
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Service Self-Assessment Quiz
What should we know about the services you provide? Better descriptions result in more sales.
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What training gaps hide behind Guest Feedback
mini-course for leaders in operations
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Why your SOPs don't show up on the floor
Digital Guide on 5 reasons why SOPs do not work and how to fix it. Includes downloadable PDF one-pager
Checklists & Templates
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Service observation checklist
10 real-life scenarios for role play (Front Office and F&B teams)
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Monthly Training Calendar builder
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Training Plan builder
An easy way to structure and prioritize your training
Members Exclusive Offer
An opportunity to pilot the first mini-course at Devout Hospitality Academy— “The Power Of Words”. Available this October. Complimentary for Members Only.